PSD2 Forcing Banks To Put Customers Over Profits, Experts Say

European payments regulations passed during the financial recovery are forcing major banks to focus on their customers rather than their own interests, according to industry experts.

A series of laws passed by the European Commission is said to be pushing payments companies and older banks towards a customer-centric model, in defiance of history.

This promotion of innovation is exemplified by the revised Payment Services Directive (PSD2), which passed in January and is focused on helping upcoming players.

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